Customer Service
Shipping & Delivery
Your Awesome Tshirt will be dispatched within 10-14 working days. Why so long you ask? We have to say this to cover our butts. Normally we can have them to you a lot sooner. Since we print our shirts to order, it is first in best dressed, so if you have an urgent order, don't leave it to the last minute. If you are stressed for time contact us and we will see what we can do for you.
We delivery all our Awesome Tshirts via Australian Post - Parcel Post satchels which they say will take "2 or more business days". But we know what the post can be like. That's why after we submit your Awesome Tshirt for delivery we provide you with a tracking number so you can keep track by visiting the Australian Post website.
Privacy & Security
We respect your privacy. To provide you with the best service we do need to collect certian information that you provide which we keep safe for you. For the full winded version click here.
Returns & Replacements
We don't do returns. Faulty product is the only exception. If you find a fault with our product we will happily exchange. Changing your mind is not a reason, we provide you with all the information you need (including a size chart) to select the right Awesome Tshirt for you. For the full winded version click here.
Ordering
Ordering is simple. Just click on Collections in the navigation menu at the top, click on the graphic you want, select your t-shirt options and click Add to Cart button. This will take you to the Cart where you hit the Proceed To Checkout button. Then all you need to do is follow the instructions to complete your order. If you find this too difficult you can contact us to make your order over the phone or by email but a admin fee may apply. If you are after a custom designed shirt that is not available online feel free to contact us and we will provide you with a quote.
Payment, Pricing & Promotions
All payments online are through Paypal and in AUS dollar. Every now and then we will do a promotion which conditions and deadline will apply. If you miss the deadline or don't meet the conditions, you miss out. There is a lot more to it but you can read more about it by clicking here.
Viewing Orders
You can view all your orders inside your account. You can find them by clicking on the account link (the key icon ant the top of the page) and selecting account from the drop down. This will take you to your account dashbooard. To view all your orders click on the My Orders link found beneath the Awesome Tshirts logo. Or you could just click here
Updating Account Information
You can update your account information at any time by clicking on the account link (the key icon ant the top of the page) and selecting account from the drop down. This will take you to your account dashboard which will display your current information. Just click on the edit links to make your changes. Please note if you change address information after an order, the order will not be updated. If you need to change an address for delivery of an order in process please contact us